Episode 31: Emotional Intelligence – An Interview with Henry Deneen

Thursday, April 17th, 2014 in Blog Posts, Podcast Episodes with 0 Comments

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You know about IQ.  But are you aware of how important your EQ is for working well with others?

I confess, during my years as a CEO, I was not in touch with my EQ like I should have been and it got me in some rough waters.  I realize now how important it is for all of us leaders to get the feedback we need from our peers to find our blind spots.  That is the road toward emotional intelligence (EQ).

I am so thankful that my good friend Henry Deneen is on my show this week to share the results of his research into EQ. Henry, a lawyer and President and CEO of GEM, has a lot of practical tips to share with you that will help you this week in your leadership. – Hans

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Thoughts from Henry Deneen:

In determining fitness for hiring, or incompetency once hired, many employers focus on the so-called hard skills, including indicators such as aggressiveness, follow-through, speed, being fast and persistent.  While these are important issues in hiring, training, and equipping employees, they are by no means the only or even the most important factors. Incorporation of so-called soft skills may be of equal importance in determining the types of people to seek to represent an organization. These skills are defined as creativity, listening skills, team skills, being open to criticism, and being team players  as well as areas of “Personal Competence” (self-awareness, self-management) and “Social Competence” (Social Awareness, Relationship Management)  and constitute an individual’s emotional intelligence (EI).  It is possible that “people can improve their EI and make lasting gains that have a profoundly positive impact upon their lives.

emotional-intelligence.jpgEI is a key part of soft-skills, which are vital to personnel in any organization. People’s shortcomings or deficiencies often relate to the soft-skills arena, rather than something they are trying to accomplish with their hard skills. Leaders and workers would be well-served to follow the example of Christ in His knowledge of himself and others. We need to exhibit knowledge of finesse, subtlety, appreciation of our own blind spots, dynamics in a room, and profound awareness of ourselves and others. When trying to accomplish a goal, being aware of people, process, and product, and not just the final product, is of vital importance. Getting to a final goal, while ignoring processes or running over people in the course of seeking an objective, does not produce the best result.

That is why soft skills are so important and why their use is mandatory. Research on soft skills, and especially EI, comes primarily from the secular world with few writings coming from or applying to the Christian world.  At the very least, Christian organizations should be on a par with secular organizations in this arena. Christ is our example.

 

EI skills must be developed in leaders and, in fact, all workers,  if Christian organizations are to remain vital in the years ahead. Appealing to the next generation of workers, prayer partners, investors, current Staff, churches, and those outside our organizations will require devoted commitment to development and continual enhancement of these skills. The 21st-century will be a century in which companies which focus on soft skills such as EI will have the upper hand in all of these arenas.  That has always been the strength of God’s people as they grow to be like Him.

The three books Henry recommends are:

Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves

Immunity To Change by Robert Kegan and Lisa Laskow Lahey

Fearless Leadership: How to Overcome Behavioral Blind Spots and Transform Your Organization by Loretta A. Malandro

The instrument mentioned to use for testing Ei is the MSCEIT:

The Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) is an ability-based test designed to measure the four branches of the EI model of Mayer and Salovey.

www.MHS.com

 

 

 

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Episode 30: We Need Dreamers: How Well Do You Think Outside the Box?

Friday, April 4th, 2014 in Blog Posts, Podcast Episodes with 2 Comments

I had a board member of my organization that told me a couple of years ago, “Hans we don’t need to think outside the box, we need brand new boxes!”   So how many of us are really comfortable with thinking that way?  For most people, change is hard.  But leaders have to change and they have to embrace dreamers.

This podcast is about learning to take risks, think outside the box and dream a new dream.  I hope you will listen. 

Peter Drucker says this about living with risk-takers in our organizations:

Every organization needs risk-takers, to discover…

1. Risks you can afford to take.

2. Risks you cannot afford to take.

3. Risks you cannot afford not to take.

Question:  If you were living during the days of the Oregon Trail, would you have joined your family and friends and headed west?

Read More…

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Episode #29: What I Learned Through My Greatest Failures

Friday, March 21st, 2014 in Blog Posts, Podcast Episodes with 0 Comments

curious_man 
This podcast: Seven failures in my leadership and what I learned from each.  What can we learn from our mistakes?
 
 
I highly suggest you do a couple of things. First of all, listen to the podcast!
 
1) Make a list of your greatest mistakes that YOU have done and what you learned from them.   Reflection is a powerful tool for learning.
2) Listen carefully to what I am sharing with you today – try to avoid this common mistakes.

 
This will be a very vulnerable show.  I will open the curtain.  I really let you in.  

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Episode 28: Hans Answers Your Tough Leadership Questions

Friday, February 28th, 2014 in Blog Posts, Podcast Episodes with 0 Comments

Ten Tough Questions Leaders and Followers Ask

Thanks to all of you who wrote me tough leadership questions.  I am going to tackle them today on my podcast.  I am not going to mention the names of who wrote these questions because it could get you in to trouble with your supervisor or your direct reports!   But thank you for sending them to me!

 

  1. From a VP: I have a good “tough leadership question” for you to discuss on your podcast. HowAnger do you teach your staff personal responsibility? How do you get them to really own their positions and be proactive? Answer:  This is a very tough one.  In many ways, this is about genes and family of origin issues.  Illustrate with our own kids. You have to coach them.  You have to be honest with them about their failures in this area.  For many of the current generation that come from broken homes where they raised themselves, we have to coach them and teach them carefully.  But you cannot make lazy people unlazy.   Read More…

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Episode #27: Valentine Day Special – An Interview with Donna Finzel – Top Ten Ways to Love Your Wife

Thursday, February 13th, 2014 in Blog Posts, Podcast Episodes with 2 Comments

Top Ten Ways to Love Your Wife

with Hans and Donna Finzel

 

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Listen, guys . . . you’ll never get to the bottom of the complex nature of the female heart. But try as best you can to learn all you can. It’s worth it.

This is the challenge put to husbands as Hans and Donna Finzel humorously and poignantly engage a hard but true principle: If you don’t understand how you do it wrong, you’ll never know how to do it right.

But the Finzels are quick to add, this book is not a put-down on men. It is a fresh glimpse into how most women are wired and how their men can run with, not against those currents.  Drawing from their surveys of dozens of married couples all over the world, as well as from their own 25 years of marriage, Hans and Donna explore how to turn the top ten notorious marital faux pas into doable acts that say louder than words, “I do love you.”

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